Privacy Policy

Popup School Inc. (“Popup School,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, the Popup School parent app, and the Popup School child app (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Parent Account Information

We may collect the following information from parents or legal guardians when they create and manage an account:

• Name
• Email address
• Encrypted password or authentication credentials
• Device information (such as device type and operating system)
• Subscription and billing information (processed by app stores or payment processors; we do not store full credit card numbers)

1.2 Child Profile Information

To power the educational and screen-time management features, we may collect limited information about children, such as:

• Child’s name or nickname
• Age range or grade level (e.g., 3rd grade, 5th grade)
• Lesson completion data, quiz results, and learning progress
• Categories of apps controlled by the parent (e.g., games, video, social media)

We do not collect a child’s exact location, contacts, personal messages, microphone recordings, or photo library contents.

1.3 Device & Technical Information

When you use the Service, we may automatically collect certain technical information, including:

• IP address and general location (at a city or region level)
• Device type, operating system version, and app version
• App performance logs and crash reports
• Events related to screen time, such as when apps are locked or unlocked

2. How We Use Information

We use the information we collect to:

• Provide and operate the Service and its features.
• Deliver educational lessons and quizzes tailored to the child’s age or grade level.
• Enforce parent-defined screen-time rules and app restrictions.
• Monitor learning progress and improve educational content.
• Maintain and improve app performance, security, and reliability.
• Respond to customer support requests and communicate with you about the Service.

We do not use children’s personal information to show targeted ads or to build behavioral advertising profiles.

3. How We Share Information

3.1 Service Providers

We may share information with trusted third-party service providers that help us operate the Service, such as hosting providers, analytics providers, and customer support tools. These providers are contractually obligated to safeguard your information and may only use it to provide services on our behalf.

3.2 Legal Requirements and Safety

We may disclose information if we believe in good faith that such disclosure is necessary to:

• Comply with applicable laws, regulations, or legal processes.
• Respond to lawful requests from public authorities.
• Protect the rights, safety, and property of Popup School, our users, or others.

3.3 Business Transfers

If Popup School Inc. is involved in a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of that transaction. We will take reasonable steps to ensure that your information continues to be treated in accordance with this Privacy Policy.

4. Children’s Privacy

Popup School is designed with children’s privacy in mind and follows principles intended to comply with laws such as the Children’s Online Privacy Protection Act (COPPA) in the United States and similar child privacy regulations.

Key points:

• Children cannot create accounts on their own; only a parent or legal guardian can create and manage a child profile.
• We collect only the minimum amount of information reasonably necessary to provide the educational and screen-time features.
• We do not show advertising to children within the child experience.
• We do not sell or rent children’s personal information to third parties.

Parents can review, update, or request deletion of their child’s information at any time by contacting us.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. These measures include encryption in transit, access controls, and secure data storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain parent and child information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we will delete or de-identify it in accordance with our data retention policies and applicable law.

7. International Transfers

If you access the Service from outside the United States, please be aware that your information may be processed and stored on servers located in the United States or other countries where we or our service providers operate. Data protection laws in these countries may differ from those in your country of residence.

8. Your Rights and Choices

8.1 Parent Rights

As a parent or legal guardian, you may have the right to:

• Access the personal information we hold about you and your child.
• Request correction of inaccurate information.
• Request deletion of your account or your child’s profile, subject to applicable legal requirements.
• Withdraw consent to our processing of your child’s information (where consent is the legal basis).

To exercise these rights, please contact us using the contact information below.

8.2 Communication Preferences

You may opt out of certain non-essential emails or notifications by following the instructions in those communications or by adjusting your settings within the Service, where available.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and may provide additional notice within the Service.

Your continued use of the Service after any changes to this Privacy Policy means you accept the updated version.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Popup School Inc.
227 Lewis Wharf
Boston, MA 02110
United States
Email: dev@popupschool.com